public sealed class Conversation.Types.QualityMetadata : IMessage<Conversation.Types.QualityMetadata>, IEquatable<Conversation.Types.QualityMetadata>, IDeepCloneable<Conversation.Types.QualityMetadata>, IBufferMessage, IMessage
Reference documentation and code samples for the Contact Center AI Insights v1 API class Conversation.Types.QualityMetadata.
Conversation metadata related to quality management.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eConversation.Types.QualityMetadata\u003c/code\u003e class within the Google Cloud Contact Center Insights v1 API, with version 2.19.0 being the latest.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eQualityMetadata\u003c/code\u003e class, used for quality management, implements multiple interfaces, including \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, enhancing its functionality and usability.\u003c/p\u003e\n"],["\u003cp\u003eThe documentation lists numerous available versions of \u003ccode\u003eConversation.Types.QualityMetadata\u003c/code\u003e, from 1.0.0 to the most recent, 2.19.0, and all other versions in-between, allowing users to access the specifications of each one.\u003c/p\u003e\n"],["\u003cp\u003eKey properties of \u003ccode\u003eQualityMetadata\u003c/code\u003e include \u003ccode\u003eAgentInfo\u003c/code\u003e (agent details), \u003ccode\u003eCustomerSatisfactionRating\u003c/code\u003e (satisfaction level), \u003ccode\u003eMenuPath\u003c/code\u003e (customer menu route), and \u003ccode\u003eWaitDuration\u003c/code\u003e (customer wait time).\u003c/p\u003e\n"],["\u003cp\u003eThe available constructors are public \u003ccode\u003eQualityMetadata()\u003c/code\u003e and \u003ccode\u003eQualityMetadata(Conversation.Types.QualityMetadata other)\u003c/code\u003e, allowing it to be created without any parameters, or as a deep copy from another object.\u003c/p\u003e\n"]]],[],null,[]]