The dimension is keyed by the conversation profile ID.
Issue
The dimension is keyed by issues.
QaQuestionAnswerValue
The dimension is keyed by QaQuestionIds-Answer value pairs.
Note that: We only group by the QuestionId and not the revision-id of the
scorecard this question is a part of. This allows for showing
distribution of answers per question across different scorecard
revisions.
QaQuestionId
The dimension is keyed by QaQuestionIds.
Note that: We only group by the QuestionId and not the revision-id of the
scorecard this question is a part of. This allows for showing stats for
the same question across different scorecard revisions.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThe latest version of the \u003ccode\u003eDimension.Types.DimensionKey\u003c/code\u003e enum is 2.19.0, part of the Google.Cloud.ContactCenterInsights.V1 API.\u003c/p\u003e\n"],["\u003cp\u003eThis enum, located within the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e namespace, provides keys for different dimensions within contact center insights.\u003c/p\u003e\n"],["\u003cp\u003eAvailable dimension keys include \u003ccode\u003eAgent\u003c/code\u003e, \u003ccode\u003eAgentTeam\u003c/code\u003e, \u003ccode\u003eConversationProfileId\u003c/code\u003e, \u003ccode\u003eIssue\u003c/code\u003e, \u003ccode\u003eQaQuestionAnswerValue\u003c/code\u003e, \u003ccode\u003eQaQuestionId\u003c/code\u003e, and \u003ccode\u003eUnspecified\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eHistorical versions of this enum are also available, ranging from version 1.0.0 to 2.18.0, providing backward compatibility.\u003c/p\u003e\n"],["\u003cp\u003eThe enum's fields provide the ability to sort data by agent, agent team, conversation profile ID, issue, question answer value, question ID, and lastly an unspecified category.\u003c/p\u003e\n"]]],[],null,["# Contact Center AI Insights v1 API - Enum Dimension.Types.DimensionKey (2.19.0)\n\nVersion latestkeyboard_arrow_down\n\n- [2.19.0 (latest)](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.18.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.18.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.17.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.17.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.16.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.16.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.15.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.15.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.14.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.14.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.13.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.13.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.12.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.12.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.11.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.11.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.10.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.10.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.9.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.9.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.8.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.8.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.7.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.7.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.6.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.6.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.5.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.5.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.4.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.4.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.3.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.3.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.2.1](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.2.1/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.1.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.1.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [2.0.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.0.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [1.3.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.3.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [1.2.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.2.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [1.1.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.1.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey)\n- [1.0.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.0.0/Google.Cloud.ContactCenterInsights.V1.Dimension.Types.DimensionKey) \n\n public enum Dimension.Types.DimensionKey\n\nReference documentation and code samples for the Contact Center AI Insights v1 API enum Dimension.Types.DimensionKey.\n\nThe key of the dimension.\n\nNamespace\n---------\n\n[Google.Cloud.ContactCenterInsights.V1](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1)\n\nAssembly\n--------\n\nGoogle.Cloud.ContactCenterInsights.V1.dll"]]
