public sealed class ArticleSuggestionData : IMessage<ArticleSuggestionData>, IEquatable<ArticleSuggestionData>, IDeepCloneable<ArticleSuggestionData>, IBufferMessage, IMessage
The system's confidence score that this article is a good match for this
conversation, ranging from 0.0 (completely uncertain) to 1.0 (completely
certain).
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage details the \u003ccode\u003eArticleSuggestionData\u003c/code\u003e class within the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e namespace, outlining its properties and functionalities for Agent Assist Article Suggestions.\u003c/p\u003e\n"],["\u003cp\u003eThe latest version of this data structure is 2.19.0, with historical versions listed from 2.18.0 back to 1.0.0 for reference and access to prior functionalities.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eArticleSuggestionData\u003c/code\u003e includes properties such as \u003ccode\u003eConfidenceScore\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eQueryRecord\u003c/code\u003e, \u003ccode\u003eSource\u003c/code\u003e, \u003ccode\u003eTitle\u003c/code\u003e, and \u003ccode\u003eUri\u003c/code\u003e, which are used to provide detailed information about suggested articles.\u003c/p\u003e\n"],["\u003cp\u003eThe class implements \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e interfaces, which makes it compatible with data manipulation and transfer processes.\u003c/p\u003e\n"],["\u003cp\u003eThe article suggestion data is used to provide potential matching articles to the user based on the conversation, giving the confidence level of the match and providing the relevant information of the suggested article.\u003c/p\u003e\n"]]],[],null,[]]
