For most entity types, the metadata is a Wikipedia URL (wikipedia_url)
and Knowledge Graph MID (mid), if they are available. For the metadata
associated with other entity types, see the Type table below.
The salience score associated with the entity in the [0, 1.0] range.
The salience score for an entity provides information about the
importance or centrality of that entity to the entire document text.
Scores closer to 0 are less salient, while scores closer to 1.0 are highly
salient.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eEntity\u003c/code\u003e class within the Google Cloud Contact Center Insights v1 API, with the latest version being 2.19.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class represents a recognized phrase in a conversation, such as a person, organization, or location, and is part of the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e namespace.\u003c/p\u003e\n"],["\u003cp\u003eThe class provides properties like \u003ccode\u003eDisplayName\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eSalience\u003c/code\u003e, \u003ccode\u003eSentiment\u003c/code\u003e, and \u003ccode\u003eType\u003c/code\u003e to describe different aspects of an identified entity within the text.\u003c/p\u003e\n"],["\u003cp\u003eThe webpage details the constructors, implemented interfaces, inherited members, properties, and describes the purpose of each property, for the Entity class.\u003c/p\u003e\n"],["\u003cp\u003eThis documentation contains the versions 2.0.0 through 2.19.0, as well as versions 1.0.0 through 1.3.0, of the \u003ccode\u003eEntity\u003c/code\u003e class for the Contact Center AI Insights v1 API.\u003c/p\u003e\n"]]],[],null,[]]