For most entity types, the metadata is a Wikipedia URL (wikipedia_url)
and Knowledge Graph MID (mid), if they are available. For the metadata
associated with other entity types, see the Type table below.
The salience score associated with the entity in the [0, 1.0] range.
The salience score for an entity provides information about the
importance or centrality of that entity to the entire document text.
Scores closer to 0 are less salient, while scores closer to 1.0 are highly
salient.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides reference documentation for the \u003ccode\u003eEntity\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, specifically in version 2.12.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class represents a recognized element in a conversation, such as a person, organization, or location, and includes properties like \u003ccode\u003eDisplayName\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eSalience\u003c/code\u003e, \u003ccode\u003eSentiment\u003c/code\u003e, and \u003ccode\u003eType\u003c/code\u003e to describe it.\u003c/p\u003e\n"],["\u003cp\u003eThe documentation covers available versions of the API from 1.0.0 up to the latest version 2.19.0, with links provided for each version's specific documentation.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eEntity\u003c/code\u003e implements several interfaces, including \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable<Entity>\u003c/code\u003e, \u003ccode\u003eIDeepCloneable<Entity>\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, and also inherits from \u003ccode\u003eobject\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class provides two constructors, a parameterless one and one that accepts another \u003ccode\u003eEntity\u003c/code\u003e object as a parameter.\u003c/p\u003e\n"]]],[],null,[]]