[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides reference documentation for the \u003ccode\u003eCallAnnotation\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, including its properties and constructors.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eCallAnnotation\u003c/code\u003e class is used to represent a piece of metadata that applies to a specific window of a call, such as a hold, silence, interruption, sentiment or entity mention.\u003c/p\u003e\n"],["\u003cp\u003eThe page documents different versions of \u003ccode\u003eCallAnnotation\u003c/code\u003e, ranging from version 1.0.0 up to the latest version 2.19.0, each with its respective link.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eCallAnnotation\u003c/code\u003e implements \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, and inherits members from \u003ccode\u003eobject\u003c/code\u003e, such as \u003ccode\u003eGetHashCode\u003c/code\u003e, \u003ccode\u003eGetType\u003c/code\u003e, and \u003ccode\u003eToString\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe class has properties such as \u003ccode\u003eAnnotationEndBoundary\u003c/code\u003e, \u003ccode\u003eAnnotationStartBoundary\u003c/code\u003e, \u003ccode\u003eChannelTag\u003c/code\u003e, \u003ccode\u003eDataCase\u003c/code\u003e, \u003ccode\u003eEntityMentionData\u003c/code\u003e, \u003ccode\u003eHoldData\u003c/code\u003e, \u003ccode\u003eIntentMatchData\u003c/code\u003e, \u003ccode\u003eInterruptionData\u003c/code\u003e, \u003ccode\u003eIssueMatchData\u003c/code\u003e, \u003ccode\u003ePhraseMatchData\u003c/code\u003e, \u003ccode\u003eSentimentData\u003c/code\u003e, and \u003ccode\u003eSilenceData\u003c/code\u003e, each providing specific details about the annotation.\u003c/p\u003e\n"]]],[],null,["# Contact Center AI Insights v1 API - Class CallAnnotation (2.19.0)\n\nVersion latestkeyboard_arrow_down\n\n- [2.19.0 (latest)](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.18.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.18.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.17.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.17.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.16.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.16.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.15.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.15.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.14.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.14.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.13.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.13.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.12.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.12.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.11.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.11.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.10.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.10.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.9.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.9.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.8.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.8.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.7.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.7.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.6.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.6.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.5.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.5.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.4.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.4.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.3.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.3.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.2.1](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.2.1/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.1.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.1.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [2.0.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.0.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [1.3.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.3.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [1.2.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.2.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [1.1.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.1.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation)\n- [1.0.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.0.0/Google.Cloud.ContactCenterInsights.V1.CallAnnotation) \n\n public sealed class CallAnnotation : IMessage\u003cCallAnnotation\u003e, IEquatable\u003cCallAnnotation\u003e, IDeepCloneable\u003cCallAnnotation\u003e, IBufferMessage, IMessage\n\nReference documentation and code samples for the Contact Center AI Insights v1 API class CallAnnotation.\n\nA piece of metadata that applies to a window of a call. \n\nInheritance\n-----------\n\n[object](https://learn.microsoft.com/dotnet/api/system.object) \\\u003e CallAnnotation \n\nImplements\n----------\n\n[IMessage](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IMessage-1.html)[CallAnnotation](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.CallAnnotation), [IEquatable](https://learn.microsoft.com/dotnet/api/system.iequatable-1)[CallAnnotation](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.CallAnnotation), [IDeepCloneable](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IDeepCloneable-1.html)[CallAnnotation](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.CallAnnotation), [IBufferMessage](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IBufferMessage.html), [IMessage](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IMessage.html) \n\nInherited Members\n-----------------\n\n[object.GetHashCode()](https://learn.microsoft.com/dotnet/api/system.object.gethashcode) \n[object.GetType()](https://learn.microsoft.com/dotnet/api/system.object.gettype) \n[object.ToString()](https://learn.microsoft.com/dotnet/api/system.object.tostring)\n\nNamespace\n---------\n\n[Google.Cloud.ContactCenterInsights.V1](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1)\n\nAssembly\n--------\n\nGoogle.Cloud.ContactCenterInsights.V1.dll\n\nConstructors\n------------\n\n### CallAnnotation()\n\n public CallAnnotation()\n\n### CallAnnotation(CallAnnotation)\n\n public CallAnnotation(CallAnnotation other)\n\nProperties\n----------\n\n### AnnotationEndBoundary\n\n public AnnotationBoundary AnnotationEndBoundary { get; set; }\n\nThe boundary in the conversation where the annotation ends, inclusive.\n\n### AnnotationStartBoundary\n\n public AnnotationBoundary AnnotationStartBoundary { get; set; }\n\nThe boundary in the conversation where the annotation starts, inclusive.\n\n### ChannelTag\n\n public int ChannelTag { get; set; }\n\nThe channel of the audio where the annotation occurs. For single-channel\naudio, this field is not populated.\n\n### DataCase\n\n public CallAnnotation.DataOneofCase DataCase { get; }\n\n### EntityMentionData\n\n public EntityMentionData EntityMentionData { get; set; }\n\nData specifying an entity mention.\n\n### HoldData\n\n public HoldData HoldData { get; set; }\n\nData specifying a hold.\n\n### IntentMatchData\n\n public IntentMatchData IntentMatchData { get; set; }\n\nData specifying an intent match.\n\n### InterruptionData\n\n public InterruptionData InterruptionData { get; set; }\n\nData specifying an interruption.\n\n### IssueMatchData\n\n public IssueMatchData IssueMatchData { get; set; }\n\nData specifying an issue match.\n\n### PhraseMatchData\n\n public PhraseMatchData PhraseMatchData { get; set; }\n\nData specifying a phrase match.\n\n### SentimentData\n\n public SentimentData SentimentData { get; set; }\n\nData specifying sentiment.\n\n### SilenceData\n\n public SilenceData SilenceData { get; set; }\n\nData specifying silence."]]