User-defined list of arbitrary tags. Matches the value from
QaScorecard.ScorecardQuestion.tags. Used for grouping/organization and
for weighting the score of each answer.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eQaAnswer\u003c/code\u003e class within the Google Cloud Contact Center Insights v1 API, with the latest version being 2.19.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eQaAnswer\u003c/code\u003e class represents an answer to a \u003ccode\u003eQaQuestion\u003c/code\u003e and includes properties such as \u003ccode\u003eAnswerSources\u003c/code\u003e, \u003ccode\u003eAnswerValue\u003c/code\u003e, \u003ccode\u003eConversation\u003c/code\u003e, \u003ccode\u003eQaQuestion\u003c/code\u003e, \u003ccode\u003eQuestionBody\u003c/code\u003e, and \u003ccode\u003eTags\u003c/code\u003e, which allow users to see the context and details of the answer.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eQaAnswer\u003c/code\u003e class implements multiple interfaces, including \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, and is part of the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e namespace.\u003c/p\u003e\n"],["\u003cp\u003eThe page details the constructors and properties of the \u003ccode\u003eQaAnswer\u003c/code\u003e class, including the ability to create a new \u003ccode\u003eQaAnswer\u003c/code\u003e or copy an existing one, as well as the different types and descriptions of each property it contains.\u003c/p\u003e\n"],["\u003cp\u003eThis documentation includes a history of older versions of the class, ranging from versions 2.18.0 all the way down to 1.0.0, giving users the full information of the class's history and version development.\u003c/p\u003e\n"]]],[],null,["# Contact Center AI Insights v1 API - Class QaAnswer (2.19.0)\n\nVersion latestkeyboard_arrow_down\n\n- [2.19.0 (latest)](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.18.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.18.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.17.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.17.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.16.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.16.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.15.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.15.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.14.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.14.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.13.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.13.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.12.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.12.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.11.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.11.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.10.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.10.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.9.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.9.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.8.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.8.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.7.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.7.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.6.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.6.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.5.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.5.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.4.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.4.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.3.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.3.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.2.1](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.2.1/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.1.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.1.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [2.0.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.0.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [1.3.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.3.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [1.2.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.2.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [1.1.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.1.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer)\n- [1.0.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.0.0/Google.Cloud.ContactCenterInsights.V1.QaAnswer) \n\n public sealed class QaAnswer : IMessage\u003cQaAnswer\u003e, IEquatable\u003cQaAnswer\u003e, IDeepCloneable\u003cQaAnswer\u003e, IBufferMessage, IMessage\n\nReference documentation and code samples for the Contact Center AI Insights v1 API class QaAnswer.\n\nAn answer to a QaQuestion. \n\nInheritance\n-----------\n\n[object](https://learn.microsoft.com/dotnet/api/system.object) \\\u003e QaAnswer \n\nImplements\n----------\n\n[IMessage](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IMessage-1.html)[QaAnswer](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.QaAnswer), [IEquatable](https://learn.microsoft.com/dotnet/api/system.iequatable-1)[QaAnswer](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.QaAnswer), [IDeepCloneable](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IDeepCloneable-1.html)[QaAnswer](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.QaAnswer), [IBufferMessage](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IBufferMessage.html), [IMessage](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IMessage.html) \n\nInherited Members\n-----------------\n\n[object.GetHashCode()](https://learn.microsoft.com/dotnet/api/system.object.gethashcode) \n[object.GetType()](https://learn.microsoft.com/dotnet/api/system.object.gettype) \n[object.ToString()](https://learn.microsoft.com/dotnet/api/system.object.tostring)\n\nNamespace\n---------\n\n[Google.Cloud.ContactCenterInsights.V1](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1)\n\nAssembly\n--------\n\nGoogle.Cloud.ContactCenterInsights.V1.dll\n\nConstructors\n------------\n\n### QaAnswer()\n\n public QaAnswer()\n\n### QaAnswer(QaAnswer)\n\n public QaAnswer(QaAnswer other)\n\nProperties\n----------\n\n### AnswerSources\n\n public RepeatedField\u003cQaAnswer.Types.AnswerSource\u003e AnswerSources { get; }\n\nList of all individual answers given to the question.\n\n### AnswerValue\n\n public QaAnswer.Types.AnswerValue AnswerValue { get; set; }\n\nThe main answer value, incorporating any manual edits if they exist.\n\n### Conversation\n\n public string Conversation { get; set; }\n\nThe conversation the answer applies to.\n\n### ConversationAsConversationName\n\n public ConversationName ConversationAsConversationName { get; set; }\n\n[ConversationName](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.ConversationName)-typed view over the [Conversation](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.QaAnswer#Google_Cloud_ContactCenterInsights_V1_QaAnswer_Conversation) resource name property.\n\n### QaQuestion\n\n public string QaQuestion { get; set; }\n\nThe QaQuestion answered by this answer.\n\n### QaQuestionAsQaQuestionName\n\n public QaQuestionName QaQuestionAsQaQuestionName { get; set; }\n\n[QaQuestionName](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.QaQuestionName)-typed view over the [QaQuestion](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.QaAnswer#Google_Cloud_ContactCenterInsights_V1_QaAnswer_QaQuestion) resource name property.\n\n### QuestionBody\n\n public string QuestionBody { get; set; }\n\nQuestion text. E.g., \"Did the agent greet the customer?\"\n\n### Tags\n\n public RepeatedField\u003cstring\u003e Tags { get; }\n\nUser-defined list of arbitrary tags. Matches the value from\nQaScorecard.ScorecardQuestion.tags. Used for grouping/organization and\nfor weighting the score of each answer."]]
