public sealed class Conversation.Types.QualityMetadata.Types.AgentInfo : IMessage<Conversation.Types.QualityMetadata.Types.AgentInfo>, IEquatable<Conversation.Types.QualityMetadata.Types.AgentInfo>, IDeepCloneable<Conversation.Types.QualityMetadata.Types.AgentInfo>, IBufferMessage, IMessage
Reference documentation and code samples for the Contact Center AI Insights v1 API class Conversation.Types.QualityMetadata.Types.AgentInfo.
Information about an agent involved in the conversation.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides reference documentation for the \u003ccode\u003eAgentInfo\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, specifically for the \u003ccode\u003e.NET\u003c/code\u003e framework.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eAgentInfo\u003c/code\u003e class is used to provide information about an agent involved in a conversation, inheriting from \u003ccode\u003eobject\u003c/code\u003e and implementing several interfaces like \u003ccode\u003eIMessage\u003c/code\u003e and \u003ccode\u003eIEquatable\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eMultiple versions of the documentation are available, ranging from version 1.0.0 to the latest 2.19.0, providing a comprehensive history of changes.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eAgentInfo\u003c/code\u003e includes properties such as \u003ccode\u003eAgentId\u003c/code\u003e, \u003ccode\u003eAgentType\u003c/code\u003e, \u003ccode\u003eDisplayName\u003c/code\u003e, \u003ccode\u003eDispositionCode\u003c/code\u003e, and \u003ccode\u003eTeam\u003c/code\u003e, allowing detailed information to be captured.\u003c/p\u003e\n"],["\u003cp\u003eThe namespace for this class is \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1\u003c/code\u003e, and is found in the \u003ccode\u003eGoogle.Cloud.ContactCenterInsights.V1.dll\u003c/code\u003e assembly file.\u003c/p\u003e\n"]]],[],null,["# Contact Center AI Insights v1 API - Class Conversation.Types.QualityMetadata.Types.AgentInfo (2.19.0)\n\nVersion latestkeyboard_arrow_down\n\n- [2.19.0 (latest)](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.18.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.18.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.17.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.17.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.16.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.16.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.15.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.15.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.14.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.14.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.13.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.13.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.12.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.12.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.11.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.11.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.10.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.10.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.9.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.9.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.8.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.8.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.7.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.7.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.6.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.6.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.5.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.5.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.4.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.4.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.3.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.3.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.2.1](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.2.1/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.1.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.1.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [2.0.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/2.0.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [1.3.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.3.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [1.2.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.2.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [1.1.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.1.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo)\n- [1.0.0](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/1.0.0/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo) \n\n public sealed class Conversation.Types.QualityMetadata.Types.AgentInfo : IMessage\u003cConversation.Types.QualityMetadata.Types.AgentInfo\u003e, IEquatable\u003cConversation.Types.QualityMetadata.Types.AgentInfo\u003e, IDeepCloneable\u003cConversation.Types.QualityMetadata.Types.AgentInfo\u003e, IBufferMessage, IMessage\n\nReference documentation and code samples for the Contact Center AI Insights v1 API class Conversation.Types.QualityMetadata.Types.AgentInfo.\n\nInformation about an agent involved in the conversation. \n\nInheritance\n-----------\n\n[object](https://learn.microsoft.com/dotnet/api/system.object) \\\u003e Conversation.Types.QualityMetadata.Types.AgentInfo \n\nImplements\n----------\n\n[IMessage](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IMessage-1.html)[Conversation](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation)[Types](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types)[QualityMetadata](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata)[Types](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types)[AgentInfo](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo), [IEquatable](https://learn.microsoft.com/dotnet/api/system.iequatable-1)[Conversation](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation)[Types](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types)[QualityMetadata](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata)[Types](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types)[AgentInfo](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo), [IDeepCloneable](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IDeepCloneable-1.html)[Conversation](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation)[Types](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types)[QualityMetadata](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata)[Types](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types)[AgentInfo](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1.Conversation.Types.QualityMetadata.Types.AgentInfo), [IBufferMessage](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IBufferMessage.html), [IMessage](https://cloud.google.com/dotnet/docs/reference/Google.Protobuf/latest/Google.Protobuf.IMessage.html) \n\nInherited Members\n-----------------\n\n[object.GetHashCode()](https://learn.microsoft.com/dotnet/api/system.object.gethashcode) \n[object.GetType()](https://learn.microsoft.com/dotnet/api/system.object.gettype) \n[object.ToString()](https://learn.microsoft.com/dotnet/api/system.object.tostring)\n\nNamespace\n---------\n\n[Google.Cloud.ContactCenterInsights.V1](/dotnet/docs/reference/Google.Cloud.ContactCenterInsights.V1/latest/Google.Cloud.ContactCenterInsights.V1)\n\nAssembly\n--------\n\nGoogle.Cloud.ContactCenterInsights.V1.dll\n\nConstructors\n------------\n\n### AgentInfo()\n\n public AgentInfo()\n\n### AgentInfo(AgentInfo)\n\n public AgentInfo(Conversation.Types.QualityMetadata.Types.AgentInfo other)\n\nProperties\n----------\n\n### AgentId\n\n public string AgentId { get; set; }\n\nA user-specified string representing the agent.\n\n### AgentType\n\n public ConversationParticipant.Types.Role AgentType { get; set; }\n\nThe agent type, e.g. HUMAN_AGENT.\n\n### DisplayName\n\n public string DisplayName { get; set; }\n\nThe agent's name.\n\n### DispositionCode\n\n public string DispositionCode { get; set; }\n\nA user-provided string indicating the outcome of the agent's segment of\nthe call.\n\n### Team\n\n public string Team { get; set; }\n\nA user-specified string representing the agent's team."]]
