For most entity types, the metadata is a Wikipedia URL (wikipedia_url)
and Knowledge Graph MID (mid), if they are available. For the metadata
associated with other entity types, see the Type table below.
The salience score associated with the entity in the [0, 1.0] range.
The salience score for an entity provides information about the
importance or centrality of that entity to the entire document text.
Scores closer to 0 are less salient, while scores closer to 1.0 are highly
salient.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eEntity\u003c/code\u003e class within the Google Cloud Contact Center Insights v1 API, detailing its properties and usage.\u003c/p\u003e\n"],["\u003cp\u003eThe latest version of the \u003ccode\u003eEntity\u003c/code\u003e class is 2.19.0, but documentation is available for versions ranging from 1.0.0 to 2.19.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class represents a phrase in a conversation that is a known entity, such as a person, organization, or location, and includes properties like \u003ccode\u003eDisplayName\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eSalience\u003c/code\u003e, \u003ccode\u003eSentiment\u003c/code\u003e, and \u003ccode\u003eType\u003c/code\u003e.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class implements multiple interfaces, including \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, and can be constructed with either no parameter or an existing \u003ccode\u003eEntity\u003c/code\u003e object.\u003c/p\u003e\n"],["\u003cp\u003eThe documentation includes information on inherited members from the base \u003ccode\u003eObject\u003c/code\u003e class, as well as the \u003ccode\u003eNamespace\u003c/code\u003e and \u003ccode\u003eAssembly\u003c/code\u003e the \u003ccode\u003eEntity\u003c/code\u003e class is a part of.\u003c/p\u003e\n"]]],[],null,[]]