For most entity types, the metadata is a Wikipedia URL (wikipedia_url)
and Knowledge Graph MID (mid), if they are available. For the metadata
associated with other entity types, see the Type table below.
The salience score associated with the entity in the [0, 1.0] range.
The salience score for an entity provides information about the
importance or centrality of that entity to the entire document text.
Scores closer to 0 are less salient, while scores closer to 1.0 are highly
salient.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eEntity\u003c/code\u003e class within the Google Cloud Contact Center AI Insights v1 API, specifically for version 2.8.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class represents a recognized entity in a conversation, such as a person, organization, or location, as indicated by the text.\u003c/p\u003e\n"],["\u003cp\u003eKey properties of the \u003ccode\u003eEntity\u003c/code\u003e class include \u003ccode\u003eDisplayName\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e (containing relevant URLs or identifiers), \u003ccode\u003eSalience\u003c/code\u003e (measuring entity importance), \u003ccode\u003eSentiment\u003c/code\u003e (aggregate sentiment), and \u003ccode\u003eType\u003c/code\u003e (the category of the entity).\u003c/p\u003e\n"],["\u003cp\u003eThe page also lists different versions of the \u003ccode\u003eEntity\u003c/code\u003e class documentation, ranging from version 1.0.0 to 2.19.0, with 2.19.0 being marked as the latest.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class implements several interfaces, including \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, and \u003ccode\u003eIBufferMessage\u003c/code\u003e, and inherits members from the base \u003ccode\u003eobject\u003c/code\u003e class.\u003c/p\u003e\n"]]],[],null,[]]