For most entity types, the metadata is a Wikipedia URL (wikipedia_url)
and Knowledge Graph MID (mid), if they are available. For the metadata
associated with other entity types, see the Type table below.
The salience score associated with the entity in the [0, 1.0] range.
The salience score for an entity provides information about the
importance or centrality of that entity to the entire document text.
Scores closer to 0 are less salient, while scores closer to 1.0 are highly
salient.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides reference documentation for the \u003ccode\u003eEntity\u003c/code\u003e class within the Google Cloud Contact Center Insights v1 API.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eEntity\u003c/code\u003e class represents a known entity, such as a person, organization, or location, identified within a conversation.\u003c/p\u003e\n"],["\u003cp\u003eThe documentation covers various versions of the API, from version 1.0.0 up to the latest version 2.19.0, allowing access to previous implementations.\u003c/p\u003e\n"],["\u003cp\u003eKey properties of the \u003ccode\u003eEntity\u003c/code\u003e class include \u003ccode\u003eDisplayName\u003c/code\u003e, \u003ccode\u003eMetadata\u003c/code\u003e, \u003ccode\u003eSalience\u003c/code\u003e, \u003ccode\u003eSentiment\u003c/code\u003e, and \u003ccode\u003eType\u003c/code\u003e, providing details about the identified entity.\u003c/p\u003e\n"],["\u003cp\u003eThe class implements several interfaces, \u003ccode\u003eIMessage\u003c/code\u003e, \u003ccode\u003eIEquatable\u003c/code\u003e, \u003ccode\u003eIDeepCloneable\u003c/code\u003e, \u003ccode\u003eIBufferMessage\u003c/code\u003e, providing enhanced functionality in the context of communication and manipulation.\u003c/p\u003e\n"]]],[],null,[]]