The entire document content as a whole can be used for query results.
Only for Contact Center Solutions on Dialogflow.
ExtractiveQa
Documents for which unstructured text is extracted and used for
question answering.
Faq
The document content contains question and answer pairs as either HTML or
CSV. Typical FAQ HTML formats are parsed accurately, but unusual formats
may fail to be parsed.
CSV must have questions in the first column and answers in the second,
with no header. Because of this explicit format, they are always parsed
accurately.
[[["Easy to understand","easyToUnderstand","thumb-up"],["Solved my problem","solvedMyProblem","thumb-up"],["Other","otherUp","thumb-up"]],[["Missing the information I need","missingTheInformationINeed","thumb-down"],["Too complicated / too many steps","tooComplicatedTooManySteps","thumb-down"],["Out of date","outOfDate","thumb-down"],["Samples / code issue","samplesCodeIssue","thumb-down"],["Other","otherDown","thumb-down"]],["Last updated 2025-08-07 UTC."],[[["\u003cp\u003eThis webpage provides documentation for the \u003ccode\u003eKnowledgeType\u003c/code\u003e enum within the \u003ccode\u003eGoogle.Cloud.Dialogflow.V2\u003c/code\u003e namespace, specifically detailing versions from 3.2.0 up to the latest version, 4.26.0.\u003c/p\u003e\n"],["\u003cp\u003eThe \u003ccode\u003eKnowledgeType\u003c/code\u003e enum, found in the \u003ccode\u003eGoogle.Cloud.Dialogflow.V2.dll\u003c/code\u003e assembly, defines the different types of knowledge a document can represent.\u003c/p\u003e\n"],["\u003cp\u003eThere are four distinct fields within the \u003ccode\u003eKnowledgeType\u003c/code\u003e enum: \u003ccode\u003eArticleSuggestion\u003c/code\u003e, \u003ccode\u003eExtractiveQa\u003c/code\u003e, \u003ccode\u003eFaq\u003c/code\u003e, and \u003ccode\u003eUnspecified\u003c/code\u003e, each representing a different use or format for document content.\u003c/p\u003e\n"],["\u003cp\u003e\u003ccode\u003eFaq\u003c/code\u003e type documents are described as being in either HTML or CSV format, with explicit formatting requirements for CSV files.\u003c/p\u003e\n"]]],[],null,[]]
